Yesterday morning, I walked into the Nokia Care centre along the Hilton Hotel building, right across from Dedan's statue. The lighting was great, all bright white and blue, lots of space and four ladies seated in a row facing the door. One seat in front of the lady at the corner (she seemed older and bossier) was empty and I, with a smile on my face walking in happy to see no long winding queue marched right up to her and said Hi!
